Retailers must operate at least one brick-and-mortar retail location. We partner with stores that carry complementary brands and reflect values aligned with our own, including quality, customer experience, and brand integrity.  

Residential addresses, temporary venues, home-based businesses, and pop-up locations do not qualify. 

The business must have a clearly defined retail area dedicated to displaying and selling Oh My Mahjong products and complementary merchandise. 

Retail must be a meaningful and established part of the business, not simply merchandise offered alongside lessons, open play, or events. 

The business must maintain consistent, posted retail store hours throughout the week. 

Store hours must provide regular opportunities for customers to walk in and shop throughout the day and week. 

Hours cannot be limited to scheduled mahjong lessons, tournaments, private events, open play sessions, or appointments. 

A studio that is only open when hosting mahjong activities does not qualify as a traditional retail storefront. 

Studio Kit Requirement: All new Studio Wholesale accounts effective November 9, 2026 are required to purchase the Studio Kit for $2,500 to establish their wholesale account. 

Studio Kit Includes: The studio may select the following products: 

4 Mahjong Tile Sets 

4 Mahjong Mats 

4 Rack & Pusher Sets 

4 Quick Start Guide to Mahjong 101 

4 Shufflers 

16 Line Finders 

16 International Mahjong Cards (IMCs) 

Studio Wholesale Pricing: Upon purchasing the Studio Kit, accounts will receive 35% off MSRP on all subsequent wholesale purchases. 

Eligibility for Retail Wholesale Pricing: Once a studio account reaches $7,500 in qualifying wholesale purchases, the account will become eligible to transition to Retail Wholesale pricing at 50% off MSRP. 

Reorders must meet the minimum requirement of $250. 

All prices are in USD and are subject to change within 30 days' notice. 

Accepted payment methods: Credit Card 

Orders must be prepaid in full. 

Retailer is responsible for all shipping costs under $1000  

All orders under $1000 will be charged $30 flat rate shipping 

Orders ship within 7-10 business days of payment receipt. 

OMM is not responsible for shipping delays once items have left our warehouse. 

Wholesale orders must be shipped to a retail store or warehouse unless otherwise approved by OMM. 

Studio Wholesale orders are final sale. 

Damages, missing items, or defects must be reported within 7 days of delivery with accompanying photos. 

Claims must be submitted in writing with accompanying photos to wholesale@ohmymahjong.com.  Approved claims will be resolved via replacement or credit. 

7.1  MSRP – Manufacturer’s Suggested Retail Price 

The MSRP is the official price OMM sets for all products. 

All public advertising of OMM products must display MSRP unless OMM has expressly authorized a discount under the MAP policy. 

This applies to all forms of advertising, including websites, social media, digital ads, email marketing, and print materials. 

7.2  MAP – Minimum Advertised Price 

If OMM authorizes a promotion, MAP sets the lowest price that may be advertised publicly. 

MAP pricing may not exceed a 10% discount off MSRP unless explicitly approved in writing by OMM. 

7.3  Online Sales Restrictions 

Online orders may not be advertised or sold at discounted prices below MSRP unless explicitly approved in writing by OMM for a specific event or campaign. 

This applies to: 

Website listings 

Social media advertising or posts 

Email campaigns, digital coupon codes, or sitewide promotions 

Private discounts (e.g., in-store, over the phone, or individual quotes) may be offered, but the advertised price online must always reflect MSRP unless OMM authorizes a temporary MAP exception. 

7.4  Enforcement 

Violations will result in: 

Written warning for the first offense 

Termination of wholesale account for non-compliance 

OMM reserves the right to adjust MAP pricing and will notify Retailers of any changes in writing. 

OMM grants Retailer the right to use approved product images and descriptions for marketing purposes. Modifying branding, logos, or product packaging is not permitted. 

OMM does not guarantee exclusivity unless agreed upon in writing. 

OMM does not zip code protect 

Orders may only be changed or canceled if they have not yet shipped and/or within 48 hours of order submission—whichever comes first. 

Changes after this period may not be guaranteed. 

OMM reserves the right to impose order limitations on certain items at any time due to high demand and limited availability. These limitations may include maximum unit quantities per order, per account, or per location. 

OMM reserves the right, at its sole discretion, to approve, decline, or revoke wholesale access at any time and for any reason, including but not limited to policy violations, brand misrepresentation, or failure to meet minimum requirements. 

This Agreement shall be governed by and interpreted under the laws of the State of Texas. 

Oh My Mahjong retail partners may not stock, sell, or promote any product that copies or imitates Oh My Mahjong designs, in-store, online, at events, or on social media. A dupe is any product that closely mimics our artwork, tile designs, patterns, colorways, packaging, or product names in a way that could be mistaken for, or marketed as a substitute for, a genuine OMM product, whether or not it carries our name. Retailers also may not market other products as “OMM-inspired,” “like Oh My Mahjong,” or similar, or use our names, photos, or branding to sell them. 

By placing a wholesale order, the Retailer agrees to abide by these terms and conditions. 

OMM reserves the right to modify these terms and conditions at any time. Continued partnership implies acceptance of the most current terms. 

For questions, contact: Oh My Mahjong Wholesale Team wholesale@ohmymahjong.com  or markets@ohmymahjong.com