Wholesale Policy

Oh My Mahjong Wholesale Terms & Conditions

Effective Date: July 7, 2025

These terms and conditions ("Agreement") govern the wholesale relationship between the retailer ("Retailer") and Oh My Mahjong ("OMM") and apply to all wholesale orders unless otherwise agreed in writing.

1. Retailer Eligibility and Brand Alignment

To qualify for a wholesale account, retailers must operate at least one brick-and-mortar retail location. We partner with stores that carry complementary brands and reflect values aligned with our own, including quality, customer experience, and brand integrity.

We reserve the right to review and evaluate all wholesale applications and may approve or deny accounts at our sole discretion.

Proof of physical storefront and merchandising may be requested as part of the approval process.

2. Order Minimums

Opening Order Minimum: $1000

Reorder Minimum: $250

3. Pricing & Payment

Wholesale prices are set at 50% MSRP.

All prices are in USD and are subject to change within 30 days' notice.

Accepted payment methods: Credit Card, ACH

Orders must be prepaid in full.

4. Shipping & Delivery

Retailer is responsible for all shipping costs under $500

Orders ship within 7-10 business days of payment receipt.

OMM is not responsible for shipping delays once items have left our warehouse.

5. Returns, Damages & Claims

Wholesale orders are final sale.

Damages or defects must be reported within 7 days of delivery with accompanying photos.

Claims must be submitted in writing with accompanying photos to wholesale@ohmymahjong.com Approved claims will be resolved via replacement or credit.

6. Sales Restrictions & MAP (Minimum Advertised Price) Policy

Retailer agrees to maintain, at a minimum, the Manufacturer’s Suggested Retail Price (MSRP) on all Oh My Mahjong products unless otherwise authorized in writing. Discounting beyond 20% off MSRP is prohibited.

All online sales, including email promotions, must adhere to the MAP policy and may not feature unapproved discount messaging or pricing.

Retailer may not sell OMM products on third-party marketplaces (e.g., Amazon, Walmart, eBay) or flash sale sites without prior written consent.

Markdown periods must be communicated and approved in advance.

7. Use of Brand Assets

OMM grants Retailer the right to use approved product images and descriptions for marketing purposes.

Modifying branding, logos, or product packaging is not permitted.

8. Territory & Exclusivity

OMM does not guarantee exclusivity unless agreed upon in writing.

OMM does not zip code protect.

9. Order Cancellations & Changes

Orders may only be changed or cancelled within 48 hours of submission.

Changes after this period may not be guaranteed.

OMM reserves the right to impose order limitations on certain items at any time due to high demand and limited availability. These limitations may include maximum unit quantities per order and per account

10. Right to Refuse or Revoke Wholesale Access

OMM reserves the right, at its sole discretion, to approve, decline, or revoke wholesale access at any time and for any reason, including but not limited to policy violations, brand misrepresentation, or failure to meet minimum requirements.

11. Governing Law